Terms & Conditions

This page (together with the documents referred to on it) tells you the terms and conditions (the “Terms and Conditions”) on which you may make use of the Hanlux.co.uk website (the " Hanlux site" or the “Site”) whether as a guest or a registered user. Please read these Terms and Conditions carefully before you start to use the Site.

By using our website or placing an order you agree to be bound by these terms and conditions (“T&Cs”) and the documents referred to within them. We reserve the right to modify these T&Cs at any time.Please review these terms regularly to ensure you are aware of any changes as your continued use of Hanlux.co.uk after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

References to "we", "us" and "Hanlux" are to Three Sisters Hanna Ltd (company number 8826582), registered office Northwood House, 138 Bromham Road, Bedford, MK40 2QW. Hanlux is the trading of Three Sisters Hanna Ltd.

Links from Our Site

This Site may contain links to other sites and resources provided by us or by third parties. Such links are provided solely for your use and convenience. The link does not represent any endorsement or recommendation by us and does not mean we have any association with the linked website and we have no control over the contents of those sites provided by third parties and accept no responsibility for them for any loss or damage which may arise from your use of them. Where such sites are provided and operated by us you will be bound by our terms and conditions on such sites.

Any relationship you enter into with these sites is at your own risk and we strongly suggest you read their terms and conditions and privacy policies.

Privacy Policy

Please review our Privacy Policy(insert hyperlink to Privacy policy), which forms a part of these Terms and Conditions and governs your visit to the Site, so that you may understand our privacy practices.

Language

This contract shall be concluded in English.

Disclaimers

Hanlux.co.uk takes every care possible to ensure that product and treatment descriptions, imagery, awards and all other information is correct at time of publication on the site. However, though every effort is made to ensure such accuracy, Hanlux does not accept responsibility for errors in content. The site will be kept as up-to-date as possible at all times however if product and location updates have been made since last update on Hanlux.co.uk some variations may occur in, although not limited to size, price, description, product results, design, packaging and availability.

Hanlux will do its best to ensure that the website is available and functions correctly at all times, but we make no warranties as to the availability or accessibility of the website, and we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the website. 

Our Liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we expressly exclude:

  • all conditions, warranties and other terms which might otherwise by implied by statute, common law or the law of equity;
  • any liability for direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and for any other loss or damage of any kind, howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the website.

The website is intended for use only by those who can access it from within the UK. If you choose to access the website from locations outside the UK, you are responsible for compliance with local laws where they are applicable. 

Registration, Personal Data and Online Shopping Partners

You guarantee that the personal information which you provide when you register on Hanlux.co.uk and its associated shopping sites is true, accurate and current in all respects. See our Privacy Policy regarding the treatment of your personal information.

You are responsible for maintaining the confidentiality of your account and password and taking all reasonable measures to prevent unauthorised access to your account. You accept responsibility for all activities within your account or activities that affect your password. You must contact us immediately if you believe that your password has become known to somebody else, or may be used in any way that is has not be authorised by you. If you forget your password we will reset it upon your request and send it to the email address you specified when you registered, simply contact info@hanlux.co.uk

If your personal information changes or you would like to cancel your account then please notify us by contacting Customer Service, click here (please insert hyperlink to Contact page)

Hanlux and its shopping sites provide access to the site on a temporary basis and reserve the right to withdraw or amend the service we provide on our site without notice and/or terminate accounts without prior notice.

Using the website does not give you permission to link to it or to use any of the trademarks, designs, get-up and/or logos contained within it.

We do not represent or warrant that the material contained in the website, any of the functions of the website and the server will operate without interruption or delay or will be error-free, free from defects, viruses or bugs or compatible with any other software or material. The website is provided "as is". Accessing the website is entirely at your own risk. 

Ownership, Use And Intellectual Property Rights

This website and all intellectual property rights in it including but not limited to any Content are owned by us. Intellectual property rights means rights such as: copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We reserve all of our rights in any intellectual property in connection with these Terms. This means, for example, that we remain owners of them and free to use them as we see fit. 

Nothing in these Terms grants you any legal rights in the website other than as necessary to enable you to access the website. You agree not to adjust, try to circumvent or delete any notices contained on the website (including any intellectual property notices) and in particular any digital rights or other security technology embedded or contained within the website.

Hanlux.co.uk and its entire content belong to Three Sisters Hanna Ltd.Hanlux is a registered trade mark pending approval with EUIPO.

The website is for your personal and non-commercial use only. Reproduction of part or all of the contents in any form is forbidden, unless for personal use. If you require use of any of this content for any purpose outside of those set out above we ask that you contact Three Sisters Hanna Ltd to obtain permission.

We seek to make the website as accessible as possible. If you have any difficulties using the website, please contact our customer service.

We may prevent or suspend your access to the website if you do not comply with any part of these Terms of Use, any terms or policies to which they refer or any applicable law.

Privacy Policy

Your privacy is important to us, please read our Privacy Policy.

Viruses, Hacking and other Offences

You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach your right to use our site will immediately cease.

Complaints and Disputes

If you wish to complain about any matter please contact Customer Service via email or telephone.

Your use of this Website shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts.

If you have any questions regarding these Terms and Conditions, please contact us (please insert hyperlink to contact page).